Cargo Service Center

Cargo Service Center India (“CSC”) registered in India in the year 1994 started Air cargo handling operations in India as a fully owned subsidiary of Koninklijke Luchtvaart Maatschappij N.V. (“KLM”). The company is now a Joint Venture company between KLM and two Indian entrepreneurs Mr.Tushar Jani and Mr.Khushroo Dubash (of the Blue Dart Express fame who together have acquired a strategic stake of 51%). Setup to provide air cargo handling at Indian airports, the company began operations in Mumbai in June 1995 by providing air cargo handling to the parent airline, KLM. Today the company is handling Emirates Cargo at Mumbai and Chennai and Singapore airlines at Chennai besides managing the Operation and handling at EICI terminal at Mumbai and Delhi.

CSC is the first private handling company to be ISO 9001-2000 certified for all its operation at Mumbai, Delhi and Chennai. Also in another first, CSC is the only private handling company to be given the status of Regulated Agent by ‘Bureau of Civil Aviation Security’ for providing security screening service to airlines at the Express Terminal at Delhi and Mumbai.

The company is building a 2000 sq.mt. facility called the Perishable Cargo Center which becomes operational at Mumbai airport by 1st November 2010. Catering to only Perishable and temperature sensitive cargo, it will be able to process and handle 60000 MT of cargo per annum.

The company was also building a Greenfield air cargo terminal at Delhi airport. Spread over 70000 sq.mt. with an investment of USD100 million, the facility will have capacity to handle close to 1 million MT of cargo. The first phase of the project will be completed and commercial operation will start by 1st October 2010.

CSC is the only ground handling company with exclusive focus on cargo handling company and operating in the niche handling market of the Perishable cargo handling and Express Courier cargo handling. In both the arena, our expertise have helped the airlines increase the capacity utilization of their ULDs by more than 20% therefore increasing flight capacity utilization and maximizing revenue. All at a very competitive handling price.

CSC’s Development

The influencing factors for CSC’s development in India have been:

  • Creating consistent and quality cargo ground handling business
  • Improve a cost/quality ratio of cargo handling so as to add value to its     customers
  • Present itself as a neutral cargo handling partner to the airlines industry
  • Fulfil the airlines need for complete cargo handling and warehousing service

CSC has achieved these objectives in a short span of time.

CSC’s current development and Status:

CSC India took a conscious decision to be an Air Cargo handling specialist concentrating on the vertical chain of ground handling. CSC is active in all aspects of cargo handling offering customers global, high quality and one-stop shopping of complete cargo handling services. Having achieved great success and expertise in air cargo handling, CSC has now expanded its business activities to other areas.

CSC is now in four verticals of Air Cargo handling; Bonded Warehousing; Agri business & Perishable Logistics and Training & Consulting.

CSC is the member of Coolchain Association (CCA) (www.coolchain.org) an international association of shippers, transporters and facility operators founded in February 2003 with a common goal to harmonize the global movement and handling of perishables and temperature sensitive products to the benefit of consumer and supply chain participants.

Our Quality Policy:

Cargo Service Center India is committed to deliver safe, secure and efficient air cargo handling, warehousing and other associated services that meet and excess customer expectation.

Cargo Service Center India is committed to comply with the ISO 9001-2000 requirements and continually improve the effectiveness of our quality management system.

All operations and facilities of our company are covered under ISO 9001-2000 certification.

Our Quality Policy:

Cargo Service Center India is committed to deliver safe, secure and efficient air cargo handling, warehousing and other associated services that meet and excess customer expectation.

Cargo Service Center India is committed to comply with the ISO 9001-2000 requirements and continually improve the effectiveness of our quality management system.

All operations and facilities of our company are covered under ISO 9001-2000 certification.

Our Service Offerings:

    Airport Ground handling Services
  • Services Air Cargo Warehousing and handling at International Airports
    • Storage
    • Unitization & build-up
    • Pallet breakdown, Cargo break bulk & delivery
    • AWB check
    • Data Entry & Manifesting
    • Issuance of D.O.
  • Special Services:
    • Dangerous goods acceptance, handling & Air transportation advice
    • Perishable cargo handling
    • Inter-terminal Reefer service
    • Post harvest Perishable cargo handling advice
    • Valuable cargo handling
    • Live animal handling
  • X-ray Screening & Security Services
    • X-ray screening of cargo
    • Physical examination of cargo
  • Air Freight Stations – Off Airport air cargo processing centers
    • Complete airport related customs processing activities for export and import cargo
    • Security screening and physical examination
    • Palletization and break-bulk
    • Storage of Import cargo under bond
  • Agribusiness Logistics and Services
  • Packhouse management and operations including
    • Fruit ripening facility
    • Cleaning, sorting, grading and storage of fruits and vegetables
  • Cold Storage services
  • Other related services
  • Bonded Warehousing for Exim cargo

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